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FAQ

1. How do I measure my PD - pupillary distance?

You will need a millimeter ruler. Have ruler rest on your nose and measure the center of your right pupil to the center of your left pupil.

This measurement is your pupillary distance(PD).

 

2. How do I enter my prescription?

After you select the frame you want, the prompt will ask you to enter your prescription.Enter your prescription as it is written.

your prescription for your right eye will say (OD).

And the prescription for your left eye will say (OS) .

For bifocals progressive and reading glasses doctor probably entered an ADD to your prescription.

If you have further questions feel free to email your prescription, fax it or contact us.


3. How do i know which PD to use?

If your written PD is for example 30/30,just add them toghter and your pd will be 60

If your written PD is 63/60 for example,the first one is your PD for distance glasses and progressive lenses.

The other measurment is for reading and bifocal lenses.

 

4. What forms of payment do you accept?

Myopticalframes.com accepts Visa, MasterCard,American Express, Discover,, and flex-spending credit cards.

 

5. What if there is a back order on my lenses and or frame?

We will notify you by email in the event of a back order.

You will have the option to keep the existing order or make changes that will expedite your order.

 

6. How do I track my order?

You can track your order status by clicking "My Account".